Values-based Questions and Answers

A values-based or behavioral/situational interview assess the core competencies and values required to perform the job to the necessary standards. The values will usually form part of the job description and person specification, and the best way to answer them is to use the STAR interview technique. Typical values include:

• Professionalism;
• Confidentiality;
• Adaptability;
• Customer focus and care;
• Flexibility;
• Sustainability;
• Commitment to integrity and honesty;
• Innovative-thinking;
• Problem-solving;
• Conduct;
• Collaboration;
• Openness to Change;
• Learning and Development.

The types of core values-based, behavioral, situational and competency-based interview questions include:

Q. Describe a time when you worked with others to complete a difficult task?”
Q. Explain a time when you demonstrated integrity and professionalism at work?
Q. Describe a time when you helped a team achieve a difficult task?
Q. Describe a time you adapted your style in order to work effectively with those who were different from you?
Q. Describe a time when you achieved a difficult goal against the odds?