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Descriptions:
Q1. Tell me about yourself and why you want to become a Cashier?
Q2. Why do you want to work for us as a Cashier?
Q3. Describe a situation when you went above and beyond for someone?
Q4. What are the 5 most important skills and qualities of a Cashier?
Q5. Talk me through the steps you would follow when dealing with an unhappy customer?
Q6. Why should we hire you as our Cashier?
Q7. It’s the end of your working day but the replacement cashier has not turned up. What would you do?
Q8. You are working as our cashier and a customer wants to replace some goods they have clearly opened and used. What would you do or say in this situation?
Q9. Tell me about a time when you successfully dealt with a dissatisfied customer?
Q10. When have you shown flexibility at work?
Q11. How would your previous manager describe you in 3 words?
Q12. In your opinion, which is more important? Great customer service or great quality products?
Q13. Can you give me an example when you provided outstanding customer service or care?
Q14. As a cashier, you will need to work at a fast pace. If your supervisor told you to speed things up, what would you do to ensure the quality of your work was not compromised?
Q15. If another cashier or member of the team was not working to the required standards, what would you do?
Q16. Tell me a situation you were faced with when you had to work under pressure?
Q17. What does it mean to ‘put the customer first’?
Q18. If you saw another cashier acting dishonestly, what would you do?
Q19. When have you worked as part of a team to complete a challenging task?
Q20. Ten people have applied for this cashier job. Why we should give it to you?
Q21. Why do you want to leave your job?
Q22. Where do you see yourself in 5 years’ time?
Q23. What are your strengths and weaknesses?
Q24. That’s the end of your Cashier interview. Do you have questions you would like to ask?
