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To help you pass your interview, I will cover the following 3 things during this training video:
#1. I will explain WHY the hiring manager is asking you the interview question; tell me about your work experience. If you understand why the question is being asked, it empowers you to give the perfect answer!
#2. I will tell you the 6 types of work experience the hiring manager is looking for in your answer.
#3. I will give you a brilliant top-scoring answer you can use in your interview.
OK, to begin with, why is the hiring manager asking you the interview question, tell me about your work experience.
They are asking you this question for 2 reasons.
REASON #1 – They want to be sure you have the experience needed to come into the role and make an immediate and positive impact. If they think they’ll have to spend weeks training and supervising you, they may not want to take you on in the role.
REASON #2 – They want to assess whether your work experience is a match for the job description. If you read the job description before your interview, it will tell you the workplace skills and experience needed in the position.
Let me now tell you the 6 types of work experience the hiring manager is looking for in your answer.
#1. They are looking for a candidate who has previously worked as part of a team. If you have experience collaborating with people to achieve a common goal, you are more likely to get hired.
#2. They are looking for a candidate who has experience working under pressure to meet tight deadlines. Again, if you can be relied upon to get on with your work, prioritize tasks in line with the company’s objectives, and complete everything on time, then you will get hired.
#3. They are seeking a candidate who has critical thinking and problem-solving capabilities. For example, if you have experience of finding ways to complete projects despite things going wrong, resolving customer service complaints, or solving operational or logistical problems, then you will definitely be the type of person they want to hire!
#4. The fourth type of workplace experience they are seeking is oral and written communication skills. All companies want to hire people who can communicate professionally. Communicating professionally includes emails and written reports that are grammatically correct and free from errors and being able to communicate in person and on the telephone in a respectful and courteous manner that is representative of the company’s image.
#5. The fifth of our six types of workplace experience sought after by hiring managers is customer service. Brilliant client or customer service is the bedrock of a successful business. If you can’t deal with customers in a timely manner, be respectful, and solve complaints quickly and professionally, then you probably won’t get hired.
#6. And the sixth workplace experience the hiring manager is looking for is the use of software applications and packages. For example, the majority of jobs require the ability to use Microsoft applications, including Word, Excel, or PowerPoint. Other jobs require you to use project management software packages or specific website applications. Whatever job you are applying for, make sure you talk about your experience in the use of relevant software packages and applications in your answer!